Across a wide range of fields- from industrial engineering to business and statistics- this book has been a foundational work for students and professionals needing to design, conduct, and analyze experiments for optimizing performance in products and processes. Placing a strong focus on the use of the computer, the new edition makes much more use of optimal designs and includes even more software examples than before, taken from Minitab, Design-Expert V7, and JMP. You'll also find additional material discussing the latest developments in robust design and factorial designs along with fresh examples and exercises that illustrate the use of designed experiments in service and transactional organizations. A Minitab Companion is also available.